General Terms and Conditions of Sale

General Terms and Conditions of Sale governing purchasing orders submitted online to SCHÖFFEL's online shop (valid from October 2020)

1. Scope of application

1.1. These General Terms and Conditions of Sale ("T&Cs") apply to all contracts executed through Schöffel's online shop ("Online Shop") between ourselves – Schöffel Sportbekleidung GmbH, represented by our managing directors Peter Schöffel, Stefan Merkt and Felix Geiger, Ludwig-Schöffel-Str. 15, 86830 Schwabmünchen/Germany, District Court of Augsburg HRB 8357, ("SCHÖFFEL") – and yourself as a customer of our Online Shop. The T&Cs apply irrespective of whether you are a customer, company or merchant.

1.2. All agreements between yourself and us in connection with the purchasing contract are governed, in particular, by these T&Cs, our written order confirmation and our declaration of acceptance.

1.3. These T&Cs are solely applicable and as amended at the time of order submission. Deviating, contradictory or supplementary general terms and conditions will not be considered part of the contract unless Schöffel specifically consents in writing to their applicability. Merchandise will only be supplied in standard household quantities. Merchandise can only be sold to private consumers above the age of 18.

2. Conclusion of contract

2.1. The products are presented in the Online Shop in the form of a non-binding online catalogue; their presentation does not constitute a legally binding offer. By clicking on the "Buy and Pay" button, you submit a legally binding order for the merchandise in your basket. Receipt of your order is confirmed by automated email immediately after submission of your order and does not yet constitute acceptance of a contract.

2.2. You are bound to your order for two (2) weeks after submission, notwithstanding your right to revoke your order, as described in Art. 8.

2.3. A purchasing contract is not concluded until we ship the ordered product to you and confirm despatch in a separate email (shipping confirmation). A purchasing contract is not concluded for products from one and the same purchase order if they are not listed in the shipping confirmation.

3. Delivery

3.1. Unless otherwise agreed, orders are shipped ex factory to the delivery address indicated by the buyer. Orders can be shipped to Germany, Austria and Switzerland.

3.2. Subject to order acceptance, merchandise will be delivered within 3 to 5 working days from order receipt.

4. Prices, customs duties, taxes

4.1. The prices offered at the time of order submission apply to orders sent through our Online Shop, plus the applicable postage & packaging costs listed in Art. 5 below. All prices include the legally applicable rate of VAT.

4.2. Switzerland: Customs duties, fees, taxes or other official duties Customs duties and import taxes are levied on merchandise shipped to Switzerland as soon as the consignment reaches the indicated destination outside the EU. The vendor is responsible for paying the customs handling fees. We kindly ask that you take responsibility for investigating the applicable fees and any other costs that might be incurred. As the buyer is importing the merchandise, they must obey the legal regulations applying in the country. We would also remind you that customs officials are permitted to open shipments.

5. Compliance with national laws, decrees or other compulsory rules regarding the product

5.1 Schöffel souligne que la conformité du produit à toutes les normes spécifiques au pays qui lui sont obligatoirement applicables (qu’il s’agisse — non seulement, mais aussi — de lois, d’ordonnances ou d’autres réglementations légales telles que l’étiquetage des textiles ou la gestion des substances nocives) — ci-après, en résumé, les réglementations — est garantie uniquement pour les régions et/ou pays suivants : Union européenne et Association européenne de libre-échange (États de l’AELE), ci-après « le territoire ».
De plus, Schöffel exclut tout respect des réglementations spécifiques au pays et/ou à l’État pour le produit en dehors du territoire. L’acheteur est tenu de se conformer, et est responsable du respect de la conformité, à toutes les réglementations applicables au produit en dehors du territoire s’il y livre, met sur le marché et/ou vend le produit.
L’acheteur libère Schöffel, ses collaborateurs et ses auxiliaires d’exécution de toute revendication de tiers qui serait formulée à l’encontre de Schöffel en raison d’une violation de réglementations en dehors du territoire ; cela inclut également tous les frais d’une éventuelle défense juridique nécessaire et/ou les amendes et pénalités.

6. Shipping costs

6.1. We charge EUR 3.95 postage & packaging for shipments within Germany. The p&p charge is EUR 4.95 for shipments to Austria and CHF 9.00 for shipments to Switzerland.

6.2. The vendor is responsible for paying customs handling fees for shipments to Switzerland. Customers only pay the listed shipping cost.

6.3. If you validly revoke your declaration of contract as per Art. 9, you may be entitled to demand the reimbursement of shipping costs already paid – subject to statutory provisions (see Art. 9 for further consequences of revocation).

7. Terms of payment, creditworthiness, offsetting and right of retention

7.1. Payment for an order can be effected using one of the payment options listed in the ordering process at the terms and conditions cited. The following payment options are possible: invoice, credit card, PayPal and Amazon Pay.

7.2. Please be aware that we will pass your address details (name, address, date of birth) to comdoo GmbH, Bebericher Str. 23, 41063 Mönchengladbach, Germany, in order to check your credit rating (and determine the payment options we can offer you as a result). comdoo GmbH will provide us with details of your past payment behaviour and your creditworthiness derived on the basis of your address details using mathematical-statistical methods.

7.3. If you choose invoice payment, you undertake to pay the invoice amount within 14 days of receipt of the merchandise. Orders on account are possible within Germany, Austria and Switzerland up to a maximum order amount of EUR 300 in Germany and Austria and CHF 350 in Switzerland.

7.4. If you delay payment, we will be entitled to charge default interest at an annual rate of 5 percentage points above the relevant base rate published by Deutsche Bundesbank in the Federal Gazette (Section 247 German Civil Code (Bürgerliches Gesetzbuch, BGB)). We reserve the right to claim higher damages if verifiable.

8. Vouchers

8.1. The following terms and conditions apply to all vouchers issued by Schöffel, unless otherwise stated.

8.1.1. Usability: Each voucher can only be used once.
Only one voucher may be used for each order.
Each customer may only use one voucher for each purchase order.
Combinations with other vouchers are not permissible.
Vouchers cannot be redeemed for cash.
Vouchers may not be resold.

8.1.2. Validity: Vouchers are only valid for limited periods and become invalid on the date specified on the voucher. Extensions are not possible.

8.1.3. Minimum order value The requisite minimum order value is always specified in connection with a voucher. If the order value subsequently falls below the minimum value as a result of goods returned, Schöffel reserves the right to cancel the voucher.

8.1.4. Returns If you exercise your right of return, the reduced purchase price will be refunded. You are not entitled to reimbursement or replacement of the voucher.

8.2. Gift vouchers

8.2.1. Purchase Schöffel gift vouchers are issued by Schöffel Sportbekleidung GmbH. Vouchers can only be purchased on account, or for payment by credit card, PayPal or Amazon Pay. Existing gift vouchers cannot be used to pay for a new gift voucher.

8.2.2. Activation and redemption
Voucher credit can only be redeemed for part or all of a purchase in the Online Shop at Guest orders are not possible. (Remaining) Voucher credit cannot be redeemed in cash, nor does it bear interest.

8.2.3. Validity
Gift vouchers are valid for three years from the date of purchase. If the validity has expired, any remaining credit is forfeited and cannot be reimbursed in cash nor voucher form.

8.2.4. Returns If merchandise is returned, the purchase price can only be credited back to the voucher. If a purchase in the Online Shop is paid for using a gift voucher and other payment options, the amount of the voucher payment will be refunded to the voucher account. The remaining amount will be credited to the payment option chosen by the customer in addition to the voucher. A right to exchange the gift voucher itself does not exist.

8.2.5. Exclusion of liability Prior to activation, a gift voucher is a bearer instrument and must be treated like cash. The gift voucher is only assigned to a specific customer account upon activation, after which it cannot be transferred to any other customer account. Schöffel Sportbekleidung GmbH accepts no liability for any voucher credit in the event of loss, illegibility, theft or misuse. The voucher cannot be blocked.

9. Retention of title

Delivered merchandise remains our property until the purchase price has been paid in full.

10. Right of revocation

10.1. If you are a consumer (i.e. a natural person ordering the goods for a purpose that is not related to any commercial or self-employed activities) you have a right of revocation subject to statutory regulations.

10.2. Your right of revocation is governed by the regulations explained in detail in the following revocation policy:

Right of revocation

You are entitled to cancel this contract without indication of any reasons within fourteen days.

The revocation period is fourteen days from the day on which you or a third party nominated by you who is not the shipping agent took possession of the merchandise.

You must exercise your right of revocation to us

Schöffel Sportbekleidung GmbH
Ludwig-Schöffel-Str. 15
86830 Schwabmünchen

in an unambiguous declaration (e.g. letter or email) of your intention to cancel the contract.

E-Mail:[email protected]


Germany 0800-7002460
Austria 0043800-700246
Switzerland 0041800-700246

You may use the enclosed cancellation form, but do not have to. If you exercise this right, we will immediately confirm (e.g. by email) receipt of your declaration of revocation.

The revocation period is deemed observed if your notification that you are exercising your right of revocation is sent prior to expiry of the revocation period.

Sample cancellation form

Schöffel Sportbekleidung GmbH
Ludwig-Schöffel-Straße 15
86830 Schwabmünchen

[email protected]

Sample cancellation form

I/We (*) hereby cancel the contract concluded by myself/us (*) governing the purchase of the following merchandise (*)/the provisions of the following service (*)

Ordered on (*)/Received on (*)

Name of the consumer(s)
Address of the consumer(s)

Signature of the consumer(s) (only necessary if submitting in hard copy)

(*) Strike as applicable.

Consequences of revocation

Consequences of revocation
If you revoke this contract, we will be required to refund all payments received from you, including shipping costs (but excluding any additional costs arising from your choosing a different type of shipment over the cheapest standard option offered by us) immediately and at the latest within fourteen days of the day on which we receive your notification of revocation of this contract. Refunds will take the same form of payment as chosen by you for the original transaction unless specifically agreed otherwise with you; under no circumstances will we charge you for this refund. We may refuse to refund the money until we have received the returned merchandise or you have provided proof of return shipment of the merchandise, whichever is the earlier.

You must return the merchandise immediately and at the latest within fourteen days of the day on which you notify us of your revocation of this contract:

within Germany to:

Schöffel Sportbekleidung GmbH
Meyer & Meyer Logistikzentrum Osnabrück GmbH & Co. KG
Am Tie 8
49086 Osnabrück

Returns from Austria must be sent to:

Schöffel Sportbekleidung GmbH
Meyer & Meyer Logistikzentrum Osnabrück GmbH & Co. KG
Am Tie 8
49086 Osnabrück

Returns from Switzerland must be sent to:

Schöffel Sportbekleidung GmbH
c/o Scherrer Textillogistik
Nebengrabenstrasse 16
CH-9430 St. Margrethen

The return period is deemed observed if you ship the merchandise prior to expiry of the fourteen days.

You will only be held liable for any diminished value of the goods resulting from the handling other than what is necessary to ascertain the nature and functioning of the goods.

We may refuse to refund the money until we have received the returned merchandise or you have provided proof of return shipment of the merchandise, whichever is the earlier.

- End of the revocation policy-

11. Warranty

11.1. We accept liability for material or legal defects relating to shipped merchandise in accordance with applicable statutory regulations, especially Sections 434 ff. BGB. The time bar period for asserting legal claims based on defects is two years, starting from delivery of the merchandise.

11.2. Resolution of disputes: The EU Commission has set up an internet platform to resolve online disputes. The platform is a point of contact for out-of-court settlement of disputes relating to contractual obligations arising from online purchase contracts. For more details, please go to: . Please be aware, however, that we are under no obligation to take part in any consumer arbitration proceedings nor will we do so.

11.3. If you have any problems with an order from our Schöffel Online Shop, we recommend you contact us directly. We will always strive to find a solution that is in your interests.

Please contact us by email at:

[email protected]

12. Liability

12.1. We are liable to pay you damages or compensation for futile expenditures in any and all instances of contractual and non-contractual responsibility for intent and gross negligence as specified in statutory regulations.

12.2. In other instances, and unless otherwise regulated in 12.3 below, we will only accept liability for breaches of a contractual obligation whose performance is essential for proper execution of the contract and whose fulfilment you as a customer have a right to expect ("cardinal obligations"); such liability to be limited to compensation of the foreseeable and typical damage. In all other instances, our liability is excluded, notwithstanding the regulations in 12.3 below.

12.3. The aforementioned limitations and exclusions of liability are without prejudice to our liability for damages arising from injury to life or limb, health hazards or product liability legislation.

12.4. The aforementioned exclusions and limitations of liability apply equally to our staff, agents and other third parties engaged to assist with performance of the contract.

13. Data protection

We collect and save the customer data needed to process the transactions. When processing customers' personally identifiable information, we comply with statutory provisions and especially the regulations of the German Telemedia Act (Telemediengesetz). Further details can be found in our privacy statement, which is available for download from our website.

Customers are entitled to request information about their personal data on file at any time.

14. Applicable legislation and court of jurisdiction

14.1. The laws of the Federal Republic of Germany apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. If you have submitted your order as a consumer, and were normally resident in a country other than Germany at the time of your order, any mandatory statutory regulations in said country remain applicable regardless of the specification of applicable legislations as per sentence 1 above.

14.2. If you are a merchant domiciled in Germany at the time of your order, the registered office of SCHÖFFEL is the sole court of jurisdiction. Otherwise, local and international responsibility is governed by the applicable statutory provisions.

15. Service hotline

Please feel free to contact us at the following freephone numbers if you have any questions

Germany 0049800 -7002460
Austria 0043800-700246
Switzerland 0041800-700246

Mondays to Fridays from 9.00 a.m. to 7.00 p.m. and Saturdays from 9.00 a.m. to 4.00 p.m..

Mobile phone charges may differ.

16. Final provisions

This contract contains all the agreements between the parties with regard to the contract object. No verbal agreements exist.

17. Provider identification, address for service of summons

Our address for complaints, other declarations of intent and for service of summons is:

Schöffel Sportbekleidung GmbH
represented by its managing directors
Peter Schöffel
Felix Geiger,
Stefan Merkt,
each with sole power of representation,
Ludwig-Schöffel-Str. 15
86830 Schwabmünchen

Your Schöffel Sportbekleidung GmbH